We'd love to hear from you!

Connect With Us

For questions, comments, or concerns, you can also reach our Customer Service agents at customerservice@feniksinc.com

FAQ

Q: C’mon, can coffee from a machine really taste great?
A:
Absolutely. Because it’s what’s inside that counts. By starting with fresh, premium-quality, whole bean coffee and using a precise, single-cup French press brewing technique, Rubi delivers a delicious cup of café-quality coffee every time. But don’t take an FAQ’s word for it. Try it yourself today!
Expand/Collapse
Q: Is there a real barista inside Rubi?
A:
Your Rubi drink may taste that way, but no, we aren’t allowed to put people in the boxes.
Expand/Collapse
Q: What else does Rubi serve besides brewed coffee?
A:
Menus vary by region, but all Rubi kiosks serve popular specialty drinks such as Café Mocha or Café Vanilla. For the non-coffee drinkers, Rubi whips up a great hot chocolate.
Expand/Collapse
Q: What sizes are offered?
A:
Rubi offers a choice of small (12oz cup) or large (16oz cup) on all menu items.
Expand/Collapse
Q: How do I get a Rubi at my store or workplace?
A:
We’re always looking to bring better coffee to new places. If you think Rubi would be good fit for your business or workplace, please use the Contact Us form and select “I want a Rubi” as your Reason.
Expand/Collapse
Q: How do I get a Rubi in my home?
A:
We appreciate your enthusiasm for Rubi, but at this time we’re not offering residential placements.
Expand/Collapse
Q: Why the name Rubi?
A:
That’s a great question. Let’s just say we believe good coffee on demand is a real treasure.
Expand/Collapse